TagMaster has several alternative technical support solutions depending on the type of technical support contract you have:
– Free of charge technical support guidance via e-mail (preferred) or telephone. Our ambition is to acknowledge your support request within 8 working hours and provide a technical response on the majority of topics within 5 working days.
– Priority technical support subject to separate agreement. This premium paid support service always has priority. Our goal is to provide an initial technical response within 8 working hours.
TagMaster also offers additional assistance on a consultancy fee basis, for example system testing, on-site presence and documentation.
TagMaster is an application driven technology company that designs and markets advanced identification systems and solutions based on radio & vision technology (RFID & ANPR) for demanding environments. Business areas include Traffic Solutions and Rail Solutions providing innovative mobility solutions, sold under the brands TagMaster, CitySync, Balogh and CA Traffic, in order to increase efficiency, security, convenience and to decrease environmental impact within Smart Cities.
Kronborgsgränd 11, SE-164 46 Kista – Sweden
+46 8 632 19 50